Business skills 3 in principle,Easily win the favor of strangers!

Business skills 3 in principle,Easily win the favor of strangers!

Business skills

For very business,Often need to sell、Business skills such as persuading others to pay,Always hard、Even embarrassing things。But after leaving society,It is inevitable that there will be moments that require sales and business skills,In fact, business skills are just like dating and making friends,Stalker will definitely not work。If you want to win the hearts of customers,We have to start by winning unfamiliar favors,Use the following 3 business skills,Start a perfect sales process immediately。

Master business skills,Win the favor of strangers

When meeting with a client for the first time,In addition to a short self-introduction,May wish to chat with each other first,This step cannot be less,It relaxes others、Ease the mood,After fighting with each other first,Business is easier to talk about later。but,How can we win the favor of strangers when we meet for the first time? Follow the 3 business skills below to do it,To make the other person feel natural to chat with you,As if you have known each other a long time ago。

Business Skill One:Anticipating the topic of "Icebreaker"

All top businesses,Well prepared before meeting the customer。first meet,I want the other party to open the chatterbox,Preparation is important,The more information you have,The more chances you have to win unfamiliar favors。If it is too late to do homework,Be sure to do what you like,Develop on topics that are of interest to customers,For example, special accessories on the other person’s body、Office decoration style、Special decorations or photos,Even the food in the queue near the company,Can be a good topic for you to break the ice。

Business Skill Two:Ask "open-ended" questions

this stage,May wish to talk about food, clothing, housing, transportation and entertainment,This kind of relatively harmless problem。A good open-ended question,Won't let the other party think about it for too long,But you can’t just let the other person answer “Yes” or “No”,The conversation is over,So the question must be clear enough、Simple enough、No standard answer,Just ask the other person's opinion。

for example,If it's in the restaurant,Asking "Do you eat steak?" is a closed question,Answer yes or no、Yes or no,Then there is no。Open question,You can change it to "Which type of cuisine do you like?" because the question is "right or wrong",If the other party only replied coldly, "No!",It will be difficult for the person asking the question,In this way,Even if the atmosphere is not stiff, it is difficult to warm up。

Business Skill Three:Guide "common topics"

According to the research of psychologists,We will have a good impression of another person,Often because they have something in common,So it’s important to lead to "common topics"。

for example,Walk into the customer's store,I saw a red guest with shiny fur,Looks like a furry baby carefully taken care of by the owner,You can use this as a common topic。"I really like puppies too!" "What's your dog's name?" "How old is it?" "Why is it so cute!" "I also have one in my house~" Once I find a common topic,The two strangers,You can quickly get closer to each other。

if,The other party is a customer with professional skills,May wish to ask the other party some questions,順利的話還有機會聊到了他對這個領域的熱忱以及甘苦談。for example,「你有潛水執照啊?好厲害呦!我也好想學潛水冬天有哪裡適合潛水嗎?潛水初學者要注意什麼呢?」

In addition,虛心求教這一招對長輩客戶超級好用若能向他們問問題通常長輩們都很樂意分享的。for example,I saw an elder wearing yoga clothes,"How long have you been practicing yoga? Good body maintenance! I really want to learn yoga too,Do you have a recommended yoga teacher? ``In this way,Use common topics to let the other party talk freely,Slowly develop an initial interest in you,It's not a problem to win unfamiliar favors。

The key to business skills:Win unfamiliar favors

For experienced business people,The skill to win unfamiliar favors,I must have been so proficient,Can see tricks,Don't need any guidance at all。But for the novice business,Do your homework and anticipate "Icebreaker Topics"、Remember to ask "open-ended questions",Be sure to lead to "common topics",Grasp these 3 principles,Go for business development,Anyone can get started as a business for the first time,Never commit embarrassing cancer again。

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